Frequently Asked Questions

We do carry $2 million commercial general liability insurance.  We are not bonded.

Our founder, Steve Long began Carnival Custom Painting in 1989 in Plano, Texas. Since then the company has grown to eleven locations throughout Texas and Oklahoma and painted more than 40,500 residential and commercial properties.

We have testimonials from happy customers all over Texas, from Flower Mound, to Hickory Creek, to Robson Ranch that can be found on this website and a list of references will gladly be provided to you upon request.

After the initial consultation with you regarding your painting needs and after thoroughly reviewing your project details, we will provide a FREE detailed, written proposal to you directly.

Carnival Custom Painting in Flower Mound may ask for a deposit on larger projects. These are determined on a case-by-case basis. Most exterior projects don’t require a deposit. Some larger interior and exterior projects, and all cabinet repaint projects will require a 50% deposit up front with the remainder paid upon completion.

Carnival Custom Painting utilizes carefully selected professional subcontractors with extensive experience and many years in residential and commercial painting to perform all our painting services.

We only use quality products from major suppliers like Sherwin-William’s, Home Depot, Lowe’s, Benjamin Moore and Pittsburgh Paints. This includes quality interior and exterior paints and primers, durable long-lasting caulk and hand selected lumber. Paint and material should always be specified on the proposal to ensure you receive the quality products you expect. Steer clear of contractors that water down the paint or put low-quality paint into a premium paint container.

Our crews will follow very specific procedures to properly prepare and protect your home before painting. Before we arrive, you will need to have selected your paint color as well as these additional responsibilities . . .

 

Interior – Storing any knickknacks, china and breakables in a safe location, removing anything hanging from the wall, disconnecting computers or media and electrical devices as well as making arrangements for pets.

Exterior – Securing pets, unlocking gates, trim limbs and shrubs and close windows.
Please refer to and print out our complete Customer Pre-Painting Checklist to prepare for our team’s visit.

We accept personal checks or cash. We also accept Master Card, Visa, Discover, and American Express but we do include a fee for credit cards. WE now accept Zelle, Venmo, and Chase QuickPay on projects under 3,000.

There are a variety of low-odor and low-VOC paints currently available on the market today. However, we prefer the Sherwin-William’s products with the GreenSure designation including Harmony Interior Latex, ProGreen 200, and Duration Home Interior. Remember to ask about these products when receiving your FREE proposal.

Yes, we are insured and bonded and carry a certificate of insurance that can be reviewed upon request.
Our founder, Steve Long began Carnival Custom Painting in 1989 in Plano, Texas. Since then the company has grown to eleven locations throughout Texas and Oklahoma and painted more than 20,000 residential and commercial properties.

Testimonials
from happy customers all over Texas can be found on this website and a list of references will gladly be provided to you upon request.

After the initial consultation with you regarding your painting needs and after thoroughly reviewing your project details, we will provide a FREE detailed, written proposal to you directly.
Carnival Custom Painting in Flower Mound does not require a deposit unless the total project amount exceeds $12,000. We do not expect payment in full until a final walk-through is complete. We would strongly recommend that you be wary of any painting contractor who requires a substantial down payment, and would never pay any contractor more than 30% of the total price up front.
Carnival Custom Painting utilizes carefully selected professional subcontractors with extensive experience and many years in residential and commercial painting.

We only use quality products from major suppliers like Sherwin-William’s, Home Depot, Lowe’s, Benjamin Moore and Pittsburgh Paints. This includes quality interior and exterior paints and primers, durable long-lasting caulk and hand selected lumber. Paint and material should always be specified on the proposal to ensure you receive the quality products you expect. Steer clear of contractors that water down the paint or put low-quality paint into a premium paint container.

We only use quality products from major suppliers like Sherwin-William’s, Home Depot, Lowe’s, Benjamin Moore and Pittsburgh Paints. This includes quality interior and exterior paints and primers, durable long-lasting caulk and hand selected lumber. Paint and material should always be specified on the proposal to ensure you receive the quality products you expect. Steer clear of contractors that water down the paint or put low-quality paint into a premium paint container.

Our company prefers cash or check. We do also accept Master Card, Visa, Discover and American Express.

There are a variety of low-odor and low-VOC paints currently available on the market today. However, we prefer the Sherwin-William’s products with the GreenSure designation including Harmony Interior Latex, ProGreen 200, and Duration Home Interior. Remember to ask about these products when receiving your FREE proposal.

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Interior Painting

Quality paints, beautiful results

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Cabinet & Woodwork

Bring old cabinets back to life.

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Popcorn Ceiling Removal

Outdated to modern in two days.

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Wallpaper Removal

Update with a custom texture.

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Exterior Painting

Improving your home’s curb appeal.

What Can We

Paint For You?

If you'd like to schedule an appointment to meet with one of our expert contractors and learn how we can make your interior or exterior paint dreams into reality, click the red Book an Appointment button in the top right-hand corner.

For all other inquiries, fill out the form below.

SERVICE LOCATIONS INCLUDE:
ARGYLE • BARTONVILLE • BELLA LAGO • BRIDLEWOOD • CANYON FALLS • COPPER CANYON • CORINTH • DENTON • DOUBLE OAK • FLOWER MOUND • HICKORY CREEK • HIGHLAND VILLAGE • LAKE DALLAS • LANTANA • LEWISVILLE • MONTALCINO • POINT NOBLE • ROBSON RANCH • THE LANDING • TOUR 18 • WELLINGTON • NORTHLAKE • JUSTIN • HARVEST • PECAN SQUARE