Frequently Asked Questions
We do carry $2 million commercial general liability insurance. We are not bonded.
Our founder, Steve Long began Carnival Custom Painting in 1989 in Plano, Texas. Since then the company has grown to eleven locations throughout Texas and Oklahoma and painted more than 40,500 residential and commercial properties.
We have testimonials from happy customers all over Texas, from Flower Mound, to Hickory Creek, to Robson Ranch that can be found on this website and a list of references will gladly be provided to you upon request.
Carnival Custom Painting in Flower Mound may ask for a deposit on larger projects. These are determined on a case-by-case basis. Most exterior projects don’t require a deposit. Some larger interior and exterior projects, and all cabinet repaint projects will require a 50% deposit up front with the remainder paid upon completion.
Carnival Custom Painting utilizes carefully selected professional subcontractors with extensive experience and many years in residential and commercial painting to perform all our painting services.
We only use quality products from major suppliers like Sherwin-William’s, Home Depot, Lowe’s, Benjamin Moore and Pittsburgh Paints. This includes quality interior and exterior paints and primers, durable long-lasting caulk and hand selected lumber. Paint and material should always be specified on the proposal to ensure you receive the quality products you expect. Steer clear of contractors that water down the paint or put low-quality paint into a premium paint container.
Our crews will follow very specific procedures to properly prepare and protect your home before painting. Before we arrive, you will need to have selected your paint color as well as these additional responsibilities . . .
Interior – Storing any knickknacks, china and breakables in a safe location, removing anything hanging from the wall, disconnecting computers or media and electrical devices as well as making arrangements for pets.
Exterior – Securing pets, unlocking gates, trim limbs and shrubs and close windows.
Please refer to and print out our complete Customer Pre-Painting Checklist to prepare for our team’s visit.
We accept personal checks or cash. We also accept Master Card, Visa, Discover, and American Express but we do include a fee for credit cards. WE now accept Zelle, Venmo, and Chase QuickPay on projects under 3,000.
There are a variety of low-odor and low-VOC paints currently available on the market today. However, we prefer the Sherwin-William’s products with the GreenSure designation including Harmony Interior Latex, ProGreen 200, and Duration Home Interior. Remember to ask about these products when receiving your FREE proposal.
Testimonials
from happy customers all over Texas can be found on this website and a list of references will gladly be provided to you upon request.
We only use quality products from major suppliers like Sherwin-William’s, Home Depot, Lowe’s, Benjamin Moore and Pittsburgh Paints. This includes quality interior and exterior paints and primers, durable long-lasting caulk and hand selected lumber. Paint and material should always be specified on the proposal to ensure you receive the quality products you expect. Steer clear of contractors that water down the paint or put low-quality paint into a premium paint container.
We only use quality products from major suppliers like Sherwin-William’s, Home Depot, Lowe’s, Benjamin Moore and Pittsburgh Paints. This includes quality interior and exterior paints and primers, durable long-lasting caulk and hand selected lumber. Paint and material should always be specified on the proposal to ensure you receive the quality products you expect. Steer clear of contractors that water down the paint or put low-quality paint into a premium paint container.
There are a variety of low-odor and low-VOC paints currently available on the market today. However, we prefer the Sherwin-William’s products with the GreenSure designation including Harmony Interior Latex, ProGreen 200, and Duration Home Interior. Remember to ask about these products when receiving your FREE proposal.
